Shipping policy
Order Processing & Handling Time
Every order placed on our store is reviewed and prepared for shipment as quickly as possible. Once your payment has been confirmed, our team packs and processes your order within 1-2 business days. Please note that handling time refers strictly to the preparation of your order and does not include the time it takes for the parcel to travel to you once it has left our facility. Orders are not processed on weekends or public holidays, which may occasionally add a short delay to the stated handling window.
Estimated Delivery Time
After your order has been handed over to the carrier, you can expect it to arrive within 2-4 business days. This delivery estimate begins once the parcel has shipped, not from the date the order was placed. While we work with reliable shipping partners to meet this timeframe consistently, please keep in mind that occasional factors outside of our control — such as weather conditions, customs processing, or carrier delays — may affect the final delivery date.
Shipping Regions
We currently ship to customers located in:
- United States
- United Kingdom
If your shipping address falls outside of these regions, we are unfortunately unable to fulfill your order at this time. We encourage you to check back periodically, as our shipping coverage may expand in the future.
Shipping Costs
Shipping costs are calculated based on your order and delivery address and will always be clearly displayed during checkout, before you confirm and place your order. This ensures full transparency, with no hidden fees or surprise charges once your purchase is complete.
Order Tracking
As soon as your order ships, you will automatically receive a confirmation email containing a tracking link. This allows you to follow your parcel's journey in real time, from the moment it leaves our facility until it arrives at your door. We recommend keeping an eye on this tracking information, especially as your parcel approaches its estimated delivery date.
Delays, Damage, or Missing Parcels
While we do everything we can to ensure a smooth delivery experience, issues can occasionally arise during transit. If your parcel arrives damaged, or if it fails to reach you within the estimated delivery timeframe, please contact us right away at contact@cavorahome.shop. Provide your order number and, if applicable, photos of any damage, and our team will work with you to resolve the issue as quickly as possible.